What information we use
We use your account name and email for authentication, and patient name, mobile number and appointment details for bookings. Provider profiles include professional information and credential submissions. We do not ask for diagnoses, medical histories or health reports.
Why and with whom
Appointment details are available to the patient and authorised doctor, clinic and support staff. We use Netlify’s hosting, authentication and managed database services. We do not sell personal information or activate advertising trackers by default.
Your choices and consent
You consent to sharing necessary details with the selected care provider when booking. You can update your profile, cancel upcoming appointments, and request access, correction or deletion through Settings → Privacy & account requests or the contact form. Deletion requests are reviewed for identity verification and applicable retention obligations.
Security and retention
Access checks restrict personal records to their owners and authorised staff. Records are retained while necessary to operate the service, resolve disputes and meet applicable obligations. A support review determines appropriate deletion or anonymisation; no fixed automatic retention period is claimed.
Cookies and children
Essential authentication cookies keep you signed in. No optional analytics are enabled. An adult must manage bookings on behalf of a child. Do not enter a child’s medical history.
Questions and grievances
Use Contact & support for privacy requests and grievances. This policy must be reviewed with the operating entity’s legal details and applicable Indian data protection requirements before a live healthcare launch.